Onyx Template files are custom pre-designed layouts for easy customization on the Canva platform. They contain text, images, and graphics for creating professional designs.

After purchase, you'll receive a link to the Onyx Template. Click the link to open it in Canva. You can then customize the template using Canva's editor and download the final design in your chosen format.

No, Onyx Templates can be used with a free Canva account. However, some elements may require Canva Pro, which you can replace with free alternatives.

All Onyx templates are designed for instant download. You can access and download the templates within seconds after making your purchase and payment is confirmed.

At OnyxTemplates™, you can purchase an unlimited number of templates. Whether you need just one specific design or an entire collection, our extensive library is at your disposal. Choose as many as you need to enhance your brand's social media presence.

Yes, you can use them for commercial purposes. However, Onyx Templates are not to be resold as they are.

The OnyxTemplates™ team is always here to help! If you require assistance, contact us via email or fill out the contact form on our platform. Canva also offers tutorials and guides for additional support.

First, check your spam or junk inbox. If you use Gmail, also check your Social and Promotions tabs. If it’s not there, adding onyxtemplates.shop to your address book or safe list can help you locate these emails in the future.

Onyx Templates are instant download files. Once a file is sent, we cannot accept returns, exchanges or cancellations. To learn more, please review our Refund Policy.

Both are great options! At Onyx Media Jamaica Limited, we're on a mission to support small business owners like ourselves. We understand the importance of budget-conscious solutions and that's why we're always finding new ways to serve you even better. OnyxTemplates™ offers an accessible alternative to our design experts, empowering you to effortlessly create stunning visuals.